Mon. - Fri.
HELP @ LeewayAustin.com
If you have a technical issue needing immediate service, see our service call pricing in the next section below.
For businesses needing support for more complex issues or projects which can't be resolved with a service call we offer contracts that are flexible to your particular business needs. We know your business is unique so we even offer monthly retainer contracts which can auto-renew or be cancelled at anytime without penalty! Give us a call for a free consultation!
We can help you over the phone if you prefer or in-person if you are located within our Austin Texas service area (See our Service Area Map)
Unless you need more extensive work done (see other sections below) we can solve your technology issue with a simple service call, and you only pay if we resolve your issue!
|9am-7pm Central||Individual/Personal||$39 (tax included)|
|9am-7pm Central||Business||$79 (tax included)|
|After Hours *||Individual/Personal||$59 (tax included)|
|After Hours *||Business||$100 (tax included)|
* = Our business hours are Monday - Friday 9am-7pm Central time. any service/support calls outside of this are considered After Hours for pricing purposes.
You might need a repair if we can't resolve your issue in a timely manner during a standard service call. Perhaps you suffered a catastrophic hardware failure (such as a failed hard drive). Maybe you suffered a computer virus infection or other operating system failure or just want to wipe it back to factory. You only pay a flat rate service fee of $99 plus any parts or materials needed to complete your repair. We do not mark-up the repair parts or materials. These costs are passed on to you for exactly what they cost us to purchase. We offer a free pick-up and drop-off service (See our Service Area Map). Recovery of critical data from crashed/failed hard drives (if requested) would also be an additional charge and is NOT included in the PC Repair Service.
PC Repair Service - $99 (tax included) plus any parts/materials/data recovery charges.
This is our most common service for individuals. Does your PC feel slower than when you first got it? Does it feel bloated and slugish to you? We will thoroughly inspect your system for any security vulnerabilities, undesired software or other issues that are reducing your PC's performance, and resolve them. We then perform a system-wide optimization of your operating system to give you a faster, more streamlied computer with decreased boot-up time. We will also verify that all critical software is up-to-date. This service usually requires at least 24 hours to complete and is very dependant on the speed of your computer. We now offer a free pick-up and drop-off service to everyone in our service area (See our Service Area Map), but if you prefer to not be without your computer, we can also perform this service with you over the phone using our install-less remote support software.
PC Optimization Service - $69 (tax included) per device being optimized.